Website Terms and Conditions

1. Introduction
1.1. The [site name] website (hereinafter: "the website") is operated by [company name] (hereinafter: "the company").
1.2. Use of the site is subject to the terms and conditions detailed in these regulations.
1.3. Every surfer or user of the site (hereinafter: "the user") agrees to these terms and undertakes to act in accordance with them.
1.4. The Company may update the Regulations from time to time at its sole discretion.

2. Use of the website
2.1. Use of the site is permitted to any person who is authorized to perform legally binding actions.
2.2. It is prohibited to use the website to violate third-party rights, disseminate false information, or perform illegal activities.
2.3. The Company may deny access to the Site to any user who has violated these terms.

3. Orders and purchases
3.1. The site offers products/services for purchase, subject to their availability in stock.
3.2. Placing an order is conditional on filling in accurate and correct details.
3.3. Order confirmation will be given after receiving approval from the credit card company or other means of payment.
3.4. In the event of an error in the product description, price or image, the company may cancel the transaction.

4. Prices and payments
4.1. All prices on the site appear in new shekels (unless otherwise specified) and include VAT.
4.2. The Company may change prices at any time without prior notice.
4.3. Payment will be made via credit card or other payment method according to the terms detailed on the site.

5. Supply and delivery
5.1. Delivery times vary depending on the destination and the shipping company.
5.2. The Company will not be responsible for delays resulting from the shipping company or external factors.
5.3. The customer is responsible for providing an accurate shipping address.

6. Transaction cancellation and returns
6.1. A transaction may be canceled in accordance with the provisions of the Consumer Protection Law.
6.2. In the event of cancellation of a transaction not due to a defect in the product, the return will be made at the customer's expense.
6.3. In the event of a defective product, the customer is entitled to a full refund or replacement.
6.4. The company reserves the right to refuse returns in cases of improper use of the product.

7. Privacy and information security
7.1. The Company is committed to maintaining the privacy of users in accordance with privacy protection laws.
7.2. The website may use cookies to improve the user experience.
7.3. Personal information will not be disclosed to a third party without the express consent of the user, except in cases where it is required by law.

8. Warranty and Limitation of Liability
8.1. The Company is not responsible for any direct or indirect damage caused to the user as a result of using the site.
8.2. The images on the site are for illustration purposes only, and there may be differences between the actual product and the image.

9. Intellectual Property
9.1. All rights to the content on the site (texts, images, logos, graphics) belong to the company and may not be used without prior permission.

10. Contact
For questions and inquiries, you can contact customer service at:
📧 lulinashop.contact@gmail.com
📞 0559537418
🕒 Operating hours: Sun-Thu 09:00 - 17:00
 Friday 09:00 - 14:00